What is Reuseall?
Reuseall is a circular shopping platform that offers sustainable alternatives like reusable bags, containers, and mugs. We partner with retailers and brands to reduce single-use packaging.
How does Reuseall work?
Simply rent a reusable bag from participating stores. Use it as long as you need, then return it to any Reuseall SmartBox or participating store to get your deposit back.
How do I find a Reuseall SmartBox?
Use the Reuseall app to locate the nearest SmartBox or participating store where you can return your rented items.
What happens to the items after I return them?
Returned items are collected, sanitized, and put back into circulation, ensuring they are safe and clean for the next use.
Is there a deposit for renting items?
Yes, a deposit is required when you rent an item. This deposit is refunded when you return the item in good condition.
How do I return rented items?
Select the active products in the app, generate a QR code, and show it to a participating store or a SmartBox to complete the return process.
What if I don't return the item on time?
Rent is charged on a weekly basis. You are eligible to return your orders within 60 days (8 weeks) from the order date.
How do I keep track of my rentals and deposits?
The Reuseall app keeps track of all your active rentals, deposits, and return history, making it easy to manage everything in one place.
Can I withdraw my deposit balance anytime?
Yes, you can withdraw your deposit balance by returning rented products at any time through the Reuseall app.
How does Reuseall promote sustainability?
Reuseall promotes sustainability by reducing the need for single-use packaging, encouraging the use of reusable alternatives, and minimizing waste through a circular economy model.
Can I return items to a different store from where I rented them?
Yes, you can return items to any participating store or Reuseall SmartBox, regardless of where you rented them.
What if an item is damaged or lost?
No additional charges for damaged products. We promise to accept returns of all items we sell and in any condition responsibly. In case of loss, the deposit will be forfeited.
How does Reuseall ensure the cleanliness of returned items?
Reuseall employs a thorough sanitization process for all returned items using advanced cleaning methods to ensure they are safe for reuse.
How can I get involved in promoting Reuseall?
You can support Reuseall by spreading the word, sharing our mission on social media, and encouraging others to make sustainable choices.
How long does it take to get my deposit back?
Deposits are typically refunded instantly, but the maximum time is 6 days after the item is returned.